Privacy Policy

Effective Date: 17 Aug 2026

Ezytask is a software service operated by MKC Software ("we," "us," or "our"). MKC Software is committed to protecting the privacy and security of personal information collected through Ezytask and related services (collectively, the "Service").

This Privacy Policy describes how MKC Software collects, uses, discloses, stores, and safeguards personal information when you access or use the Service.

1. Information We Collect

We may collect the following information when you access or use the Service:

Information you provide

• Email address
• Username
• Authentication credentials. Passwords are processed by Amazon Cognito and stored as salted hashes. We do not store passwords in plain text in our application database.
• Account information, including your subscription plan and account status.
• User data, including tasks, schedules and other information you create, upload or otherwise provide through the Service.
• Support enquiries, feedback and other communications you send to us.

Information collected automatically

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages viewed and features used
• Dates, times and duration of visits
• Usage, interaction, diagnostic and performance information
• Cookie, analytics and advertising identifiers

Subscription and payment-related information

• Payment-provider customer identifiers
• Subscription identifiers and status
• Subscription plan
• Payment status
• Transaction dates and amounts

2. Payment Information

Payment details are processed by our third-party payment provider. We do not receive or store complete payment-card details on our servers.

Our payment provider may collect, process and retain payment, identity, transaction and fraud-prevention information in accordance with its own privacy policy and legal obligations.

We may receive limited information from our payment provider that is necessary to manage your subscription, including a customer identifier, subscription status, payment status, transaction amount and transaction date.

3. Cancelling Your Subscription

Upon cancelling your subscription:

• We will retain your login details and cloud-saved user data until the end of your current billing period.
• When the cancellation takes effect, your account and cloud-saved user data will be scheduled for deletion from our active systems.
• Residual copies may remain in routine backups for up to 30 days before being removed through our normal backup cycle.
• We will request the deletion of personal information held by our payment provider where deletion is available. Our payment provider may retain transaction, payment, fraud-prevention and related information where required or permitted by law.
• We may retain limited records for longer where reasonably necessary for legal, accounting, security, fraud-prevention or dispute-resolution purposes.

4. Data Storage and Location

Cloud-saved schedule data is stored using Amazon Web Services in the Stockholm, Sweden region. Some account, payment, analytics and advertising information may be processed by service providers in other countries.

We take the security of your data seriously:

• Data is encrypted in transit using industry-standard encryption protocols, including HTTPS/TLS.
• Cloud-saved schedule data is encrypted at rest using Amazon DynamoDB server-side encryption.

5. Your Data Control Options

You have control over how your data is stored and accessed within these available storage options:

• Online (Cloud) Storage Option:

  For convenience, you may choose to store your data on our servers so you can access it online from supported devices. Your data is encrypted in transit and encrypted at rest using server-side encryption. However, authorised personnel with appropriate access permissions, such as system administrators and technical support staff, may be able to access and view your data in plain form when required for maintenance, support, security, or operational purposes.

  While we implement reasonable security measures, including encrypting data in transit and at rest, no system can guarantee absolute security. There remains a risk of unauthorised access or disclosure in the event of a security breach.

  Daily database backups may be retained for up to 30 days. If you delete data that has been stored in the cloud, it may continue to exist in backup systems for up to 30 days before being permanently removed.

• Downloaded File Option:

  You may choose to save your data to a file on your local device and use the Service without storing data on our servers.

  At this stage, downloaded files are not encrypted and are provided as plain text. The download is generated locally from the content currently displayed in the Ezytask application in your browser and is not transmitted to external servers during the download process.

  This option provides greater control over your data, but you are responsible for maintaining your own backups. If additional protection is required, you are responsible for applying your own encryption or security measures after download.

6. Data Deletion and Backups

You may delete cloud-saved schedule data through your account settings.

When data is deleted:

• It will be removed from our active systems.
• Residual copies may remain in routine backups for up to 30 days before being removed through our normal backup cycle.
• Limited account, transaction, security or legal records may be retained for longer where required or permitted by law.
• Information held independently by our service providers may be retained in accordance with their legal obligations and privacy policies.

7. Restoring Your Data Stored Online

We may offer a free data restoration service that allows you to restore your data to a previous state within the past 30 days, subject to availability. To request a restoration, please contact admin@ezytask.io.

8. How We Use Your Data

We use your data to:

• Provide and maintain the Service
• Authenticate your account and enable access
• Communicate with you regarding your account and the Service
• Improve and develop new features for the Service

We may disclose personal information to third-party service providers that help us operate the Service, including providers of cloud hosting, authentication, database storage, payment processing, analytics, advertising, email delivery and technical support.

These providers may process information only as necessary to provide their services to us, comply with legal obligations, protect security, or prevent fraud. Some providers may process information outside Australia.

We do not sell or rent personal information.

9. Cookies

We use cookies and similar technologies to operate, secure and improve the Service.

Necessary cookies support core functionality, including authentication, maintaining user sessions, remembering security preferences and protecting accounts from unauthorised access. The Service may not function properly without these cookies.

We also use analytics technologies to understand how users interact with the Service, monitor performance and improve the user experience. Free-plan users may be shown advertising, and our advertising provider may use cookies or similar technologies to collect device, usage and advertising information.

Where required by applicable law, optional analytics and advertising technologies will be subject to user consent or available cookie-preference controls.

10. Security Measures

We implement reasonable technical and organisational measures to protect your personal data. However, no system can be completely secure, and we cannot guarantee absolute security.

11. Access, Correction, Deletion and Privacy Complaints

You may contact us to:

• request access to personal information we hold about you;
• ask us to correct inaccurate or incomplete personal information;
• request deletion of personal information where applicable; or
• make a complaint about how we have handled your personal information.

We may need to verify your identity before processing a request. We will consider and respond to requests and complaints within a reasonable period.

If you are not satisfied with our response, you may have the right to contact the relevant privacy or data protection authority in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal obligations or the Service.

The updated policy will apply from the effective date shown at the beginning of the policy. Where changes materially affect how we handle personal information, we will take reasonable steps to notify affected users.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: admin@ezytask.io